Your data
Delete your account
You can delete your Praize account and its data at any time. You can do it in the app, or by email if you no longer have the app.
Delete in the app
- Open Praize and go to Settings.
- Open Privacy & data.
- Under Deletion Request, choose Full Account.
- Type the confirmation word and select Submit Deletion Request.
A 7-day grace period starts. During it you can cancel the request on the same screen. After 7 days, we erase your account and its data. If you want a copy of your data first, selectRequest export before deletion before you submit.
Delete without the app
Send an email to privacy@praize.faith with the subject “Delete my Praize account”.
- Send it from the email address of your Praize account. If you signed in with Apple and chose to hide your email, send it from the address Apple forwards to.
- Do not include prayer text or recordings. We do not need them.
If we cannot match your email to an account, we reply and ask for the least information we need to confirm the account is yours. We then start the same deletion as the app, with the same 7-day grace period. We reply within 30 days.
What we delete
- Your account and profile
- Your sign-in identities (Apple or Google) and all sign-in sessions
- The prayers, prayer requests, responses, and praise you wrote
- Your audio recordings and photos
- Your data exports
What may remain
- A scrubbed profile placeholder with no name, email, or content. It keeps conversations and safety records consistent after you leave.
- Copies held by our service providers, such as crash reports, until their own retention period ends. Our deletion does not reach these copies.
- Backups, until they expire. Backups expire within 30 days.
- Records we must keep by law, such as purchase records, and records needed to defend legal claims.
The Privacy Policy explains retention and your rights in full.